The CRL Rights Commission Act, 19 of 2002 provides for
investigation of and conflict resolution on any issue concerning
the rights of cultural, religious and linguistic communities-
(Section 5(1)(e) and (g). Since its inception in 2004, the CRL
Rights Commission receives complaints and requests from CRL
communities. Most of the complaints raise complex issues which
often require extensive investigation to establish the nature of
the complaint. Notwithstanding some challenges, the Conflict
Resolution sub-programme commits itself to successfully resolve
the complaints received relevant to the mandate of the CRL
Rights Commission. Depending on the nature of the conflict, it
is often necessary to engage more people and communities using
dialogue to prevent the emergence of similar complaints in the
same community. Dialogue, as a recognisable conflict resolving
mechanism, is the main method relied on to resolve conflict with
a view to achieving consensus.
The ICR Reports were
launched on Wednesday 17 April 2013
Please download the reports below
Public Holidays vs
Religious/Cultural Holydays report
Dress Code Report
Download complaint form.
Download complaint handeling document.